Description:
Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.
What will you do?
- Proactively source and close revenue within your book of business
- Educate your accounts on the value of work management platforms
- Develop and leverage customer relationships to expand usage with the new teams and departments.
- Lead a customer outreach process that will include calls and emails with the intent of building and managing external customer relationship with continued account support
- Work with existing customers to build brand awareness and increase their usage and spend with the client brand we represent.
- Use client provided and self-guided training resources to stay up to date on knowledge of the product
- Use data to manage, review, report on pipeline to manager each week, which includes a forecast and plan to achieve targets.
- Attain daily, weekly, monthly, and quarterly target.
- Record customer interactions and engagement in CRM tool.
- Build and manage both Internal MarketStar team and external client counterpart relationships
- Prepare and run regularly scheduled performance reviews monthly/quarterly/yearly with internal MarketStar peers and leadership.
- Use data to drive planning and success internally
- Internally and externally provide customer sentiment insights including product feedback, key industry learnings, etc.
What you will need to succeed?
- Strong time and project management organizational skills
- 1-2 years’ experience in an account development/sales role
- Native-level German (speak, read, write)
- Demonstrated ability to build relationships
- Strong written and verbal presentation skills.
- Experience with setting and exceeding sales goals
- Lateral thinking, coachable and ability to adapt to change
- Able to analyze and interpret data to develop and implement strategic plans is preferred
- Previous experience with account development or prior experience in sales/technology preferred
- Proficiency with using a sales platform a plus