Account Executive

Description:

DocuSign is committed to building trust and making the world more agree-able for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better. And for that, you'll be loved by us, our customers, and the world in which we live.

Our Sales & Business Development teams collaborate with customers and partners across the globe to help them leverage the DocuSign Agreement Cloud to transform the entire system of agreement process—from preparing to signing, acting on, and managing contracts and other types of agreements. Our team's partner with some of the largest most innovative companies in the world in dozens of industries to bring the power of DocuSign to more customers. Whether you are selling to a small business or a large enterprise, you will apply your extensive knowledge of our solutions, and leverage our strategic partnerships to help our customers grow their top and bottom line.
The Account Executive is a high impact hunter position in which you are responsible for driving new logo acquisition and developing opportunities.
Across all industry verticals, create a territory plan to prioritize time investment across prospects and customers and manage an active pipeline of new logo opportunities. Ultimately, you are accountable for exceeding monthly/quarterly quota, dedicated deal management, forecast accuracy, and driving adoption/usage with customers and prospects in collaboration with internal teams and the broader DocuSign partner ecosystem.
This position is an Individual Contributor and reports to the Sales Manager.

Responsibilities
Deliver programmatic engagement with existing DocuSign clients to develop and maintain relationships while helping to grow DocuSign's incremental revenue by uncovering additional use cases and opportunities to position the broader DocuSign agreement cloud.

Through those interactions you will:

• Qualify sales opportunities based on DocuSign's sales methodology and metrics, to include client fit and success criteria
• Position DocuSign's value proposition as part of the overall business solution, linking these benefits back to the key business issues of the client
• Expand the DocuSign solution beyond the functionality introduced during implementation process and consistently seek new business opportunities by presenting, recommending, and upselling new DocuSign products, services and partner solutions.
• Process sales orders and facilitate customer onboarding
• Manage customer needs for engagement with other DocuSign resources, such as professional services, training, product management and marketing
• Enlist customers to participate and/or speak at DocuSign and partner events
• Provide accurate, timely reports, and forecasts, as needed, for management
• Develop and maintain sophisticated knowledge of DocuSign's products and services
• Maintain current and accurate account information, as well as leads and follow-ups for assigned clients in CRM database
• Manage overall customer loyalty, serving as internal advocate and escalation point to clients.