Account Management Operations

Description:

Fidelity Digital Asset Services (FDA) is an exciting new business unit that is focused on bringing emerging concepts to life in the digital asset arena and delivering those solutions to Fidelity clients and prospects. The Account Opening and Management team accurately sets up and maintains accounts, in several systems, for all FDAS’s product offerings as well as being responsible for Client Billing and Statements. To be effective, you will work closely with the Client Service team, Custody Operations, Execution Services, Implementation Managers, and the technology team to ensure client requirements are met. With your knowledge and commitment, you will become a collaborative and resourceful member of the FDAS team, sharing best practices and driving successful results.

• Bachelor's Degree preferred
• Strong attention to detail & analytical skills
• Experience working within a SOC-1 environment with clear demonstration and understanding of procedures and controls
• Experience in supporting testing in UAT & Production environments
• Relationship building skills across team, business units, and global peers
• Strong process management & decision-making skills
• Your excellent interpersonal, verbal, and written communication skills
• Your ability to work well on global teams and in fast-paced, cross-collaborative environments
• Your ability to think ahead, anticipate questions, plan for contingencies, and find alternative solutions
• Your success in navigating and thriving in a dynamic, growing new business
• Be analytical and possess good problem-solving skills while maintaining good attention to detail
• Be motivated and show desire to learn about the business and new technologies