Account Manager

Description:

How does this look like in practice? On Monday you start your working week by updating “the opportunities’’.

Which chances do you want to discuss during the commercial meetings with colleagues from the Sales Team UK & Ireland and what actions will follow from this. Together with your colleagues, you determine the focus for the next week. The rest of the week you are mainly on the road visiting customers. After these visits you record the agreements, you work out the information obtained, and you plan the follow-up in our system (MS Dynamics CE). It is a challenging position for 40 hours a week (fulltime) and you will be working from your home office.

Tasks and responsibilities:

 

• You are responsible for proactively visiting and contacting customers;
• You can build a strong and exclusively relationship with our customers;
• You are the main point of contact for all customer matters, and you will anticipate on our customer needs;
• You are ensuring that deadlines are met for your customer, and you will help them to be successful;
• You continuously update customers on product changes and modifications, services, and pricing;
• You assure the company’s best-in-class service level and shortest response time through an efficient communication between the customer and the company.
• You know how to connect customers to us permanently and exclusively;
• You know how to convert prospects into sustainable customers;
• You are able to set up a strong network where Esdec is “on top of mind”.