Accounts Administrator

Description:

S pecified Purpose Contract
The Company:
PEI is in business to Create Better Outcomes. Better outcomes for our patients, customers, colleagues, and industry
partners. Named a “Great Place to Work” and a Deloitte Best Managed Company for 2021, PEI works with major brands
from world class manufacturers and trusted partners such as Johnson & Johnson, Ansell and ResMed. This is an exciting
opportunity to work with a company whose focus is serving our customers, developing our people and living the ABC’s
(Ambition, Better Outcomes & Connected Teams) and Behavioural Standards that guide us in PEI.

A professionally run, family business, with over 100 employees, PEI has been in business since 1963. Over the years PEI
has moved from being a general medical distributor to become a specialist distribution partner, adding real value for the
manufacturer and providing the highest standards of service to the customer.

The Person:
You are someone who has an ability to get things done. You are driven, ambitious and motivated by the opportunity to
sustain and enhance the PEI colleague experience. With excellent influencing skills you have the ability work collaboratively
and foster relationships at all levels. You are self-motivated and constantly seeking better outcomes for all stakeholders.

The Role:
Reporting to the Finance Manager, the Accounts Administrator will support the Finance Manager and finance team. Your
duties will include assisting with the month end process, daily calls to customers, preparation of invoices and statements,
bank reconciliations and to be responsible for obtaining and recording financial data.

Key Requirements:

• Excellent knowledge of Microsoft office
• SAP & CRM systems experience is desirable
• Excellent interpersonal skills and the competency to work both on an individual basis and as part of a team
• Outstanding communication skills, in particular the ability to converse with customers and Finance Team
• Proven analytical and reconciliation skills
• Self-motivated, reliable, flexible, and able to work to deadlines

Primary Responsibilities:

• Receive all customer bank details and apply customer accounts on our ERP system
• Follows through on customer enquiries and takes ownership of customer requests and sort to resolve them. All

correspondence with the customer must be recorded on our CRM platform

• Has ability to work cross-functionally with the internal teams in PEI
• Highlight risk accounts to Finance Manager
• Responding to customer queries and general query resolution on a daily basis to facilitate payments from customers
• Listens responsively and provides information effectively
• Working to specific targets to such as sending out quotations, retrieving POD’s and sending out to our customers
• Preparation of invoices and statements to be sent to customers