Adminstration Assistant

Description:

Tallaght University Hospital (TUH) is an exciting and dynamic place to work. The team at the Hospital are in the midst of implementing a new hospital strategy that has already delivered on the opening of a new renal unit, day surgery centre, step down facility in the community and the start of building works on a new ICU extension. It is an exciting time to join the TUH team and one of Ireland’s main teaching hospitals with so many plans to enhance patient care. The Hospital believes in investing in their team and offers excellent education and research opportunities.

TUH is one of Ireland’s largest acute teaching hospitals, adult, psychiatric and age-related healthcare on one site. The Hospital has 450 adult beds with over 3,500 people on staff and more than 50 different nationalities represented. The Hospital is a provider of local, regional and national specialties. It is also a national urology centre, the second largest provider of dialysis services in the country, a regional orthopaedic trauma centre and a designated trauma unit.

TUH is one of the two main academic teaching hospitals of Trinity College Dublin - specialising in the training and professional development of staff in areas such as medicine nursing, health and social care professionals, emergency medicine and surgery, amongst many others. TUH is part of the Dublin Midlands Hospital Group which serves a population of over 1.2 million across seven counties.
The vision of the Hospital is “People Caring for People to Live Better Lives” through excellent health outcomes supported by evidenced based practice, positive patient and staff experience in an empowering and caring environment. A culture of innovation and quality improvement in everything we do.
Our TUH CARE values – for patients, their families, our community and staff are:

• Collaborate – together and with our academic and care partners
• Achieve – our goals, positive outcomes and wellbeing
• Respect – for patients, each other and our environment
• Equity – for patients and staff

At TUH we view our staff as our most valuable asset and every member of the Team is valued equally. We recognise that a skilled, satisfied and motivated workforce is a prerequisite to high quality care.
The Administration Assistant, Grade IV will be responsible for ensuring the smooth running of the administration support for the department they are assigned to.
 Responsibilities:

• Provide general administrative support to the department and to its clinical staff
• Deal with telephone queries relating to the department’s function.
• Liaise with staff in other departments, the public and outside agencies in a confidential, courteous and professional manner.
• Liaise with consultants and their multi-disciplinary teams, where appropriate.
• Ensure correspondence with GPs and other hospitals are dealt with in a timely and effective manner.
• Locate charts outside of the Medical Records’ department as required.
• Maintain efficient general office procedures as appropriate to the post.
• Type and file all general correspondence and documentation in relation to the work of the department.
• Process and facilitate in the collation and presentation of data in relation to research projects and work undertaken by the department.
• Use of computer packages relevant to the role.
• Display an aptitude to engage in training relevant to the role
• Display flexibility to adapt to change in what is a fast moving work environment

Have obtained at least Grade D3 in five subjects in the Leaving Certificate Examination (higher, ordinary, applied or vocational programmes) or equivalent

Have passed an examination at the appropriate level within the QQI qualifications framework which can be assessed as being of a comparable to Leaving Certificate standard or equivalent or higher i.e. Fetac Level 5