Assistant Staff Officer Grade 4

Description:

The Assistant Staff Officer works as part of a team, supporting the line manager and other colleagues to meet the LGMA work goals and objectives. The Assistant Staff Officer is a support or supervisory position within the Agency and is assigned responsibility for the day-to-day operation of a work area, section or team. The role is varied and requires the post holder to be flexible, capable of meeting statutory deadlines and to ensure commitment to delivering quality results. He/she is expected to carry out duties in a manner that enhances trust and confidence.

The duties of an Assistant Staff Officer are varied and can involve assignment to different parts of the organisation or different areas of work. The performance of the entire range of duties is not necessarily confined to any one individual within a section, as the work requires that employees in the role function in a flexible manner and work effectively together as a team to deliver required outcomes or outputs.

The post holder will work under the direction and management of a designated official and the following reflects the typical duties required of the post holder:

• To support the line manager to ensure the section or department work programmes are implemented to deliver on the LGMA’s Corporate Plan and operational plans
• To communicate and liaise effectively with employees, supervisors and line managers in other sections and customers in relation to operational matters for their section or area of work
• To prepare reports, correspondence, and other documents as necessary
• To organise and facilitate internal and external meetings and document same
• To provide assistance and support in the delivery of projects as required
• To ensure high levels of customer service, responding to queries and requests for information in a professional and courteous and timely manner
• Provide cover to the LGMA reception and switchboard on a rota basis as required, greeting visitors, booking meeting rooms, registering post, and providing other reception services as required.
• Comply with Health and Safety legislative requirements, policies and procedures and safe systems of work
• Carrying out any other duties that may be assigned from time to time by the Line Manager.