Description:
Seasalt is a thriving retail lifestyle brand who put its customers at the heart of everything we do. Our success relies on a talented retail team who bring our values to life by helping our customers dress with creativity and confidence season after season.
Our Assistant Store Managers are part of the Store Management team, helping to build a successful business, maximising profitability, and driving KPI targets. They support with all aspects of running a Seasalt store and encourage the team to deliver the high standards our customers expect. This role has the opportunity to be a great stepping stone in your retail career, with many of our Assistant Store Managers going on to be Store Managers.
You'll help us by:
- Assisting the Store Manager in creating a service culture within the store team that puts the customer at the heart of everything they do
- Enabling the store team on how to recommend additional services to drive sales such as omni-channel selling, gathering customer data, and recommending add-on purchases
- Supporting the Store Manager with recruitment, working together to build a diverse and passionate team
- Being a great role model, driving store sales, profitability and consistent KPI achievement, understanding what is required to drive performance
- Coaching and developing the store team through regular 121’s, supporting with development plans when appropriate
- Communicating store performances to your team and key stakeholders around the business, providing regular feedback, highlighting any risks and opportunities to sales for the business
- Implementing store visual merchandising, windows standards and guidelines and utilising all product, categories, and bestseller information to maximise commercial opportunities within the store
- Utilising all product information to maximise sales opportunities
- Managing store operations such as management of stock, loss prevention, escalation and incident reporting, health, and safety, GDPR, cash handling, key holder responsibilities and store safety standards amongst others