Description:
The Associate Director is responsible for collaborating with business partners to enable development, implementation and support of streamlined, clear and compliant systems to support Patient Engagement. This role will also work closely with external parties (i.e., vendors) to optimize Lilly’s ability to measure and track the return on investment of various efforts that are deployed across the organization.
Primary Responsibilities: This job description is intended to provide a general overview of the job requirements at the time it was prepared. The job requirements of any position may change over time and may include additional responsibilities not specifically described in the job description. Consult with your supervision regarding your actual job responsibilities and any related duties that may be required for the position.
Clinical Systems and Capability Expertise
- Understand business strategies, processes and technology as it relates to Patient Engagement and clinical development
- Analyze, create visualizations in support of, and communicate data, insights, and recommendations from information in various internal and external sources to support decision making
- Create and adapt queries to extract necessary data from internal and external data sources for timely analysis
- Extract and curate data from multiple data sources to build integrated datasets and visualizations that will drive recommendations and decisions
- Serve as domain expert to ensure data, process and/or technology interfaces are optimized across other clinical information systems and capabilities that are integrated with these systems
- Support internal audits and external inspections as needed
Project Management
- Define, lead and execute implementation plans to deliver on technology strategies and improvements including organizational change management (OCM), communications and training.
- Develop critical success factors for pilots/projects and monitor progress to ensure clear criteria exists to enable decision making
- Identify, monitor and communicate global customer (internal and external) needs/requirements related to process and/or technology performance and improvements
- Lead organizational change, communication planning and training initiatives
- Provide guidance and consulting into forecasting expenses
- Identify project implementation and system execution risks and raise issues appropriately
- Lead progress reporting activities and system metrics to leadership, product and process owners and end users
Partnership
- Partner with appropriate product and process owners, leadership, Quality and Tech@Lilly to ensure capable, integrated and efficient system usage across the portfolio
- Actively participate in shared learning across the team
- Work with vendors to improve efficiencies in data flow and data management
Minimum Qualification Requirements
- Bachelor’s Degree in a scientific, technical/IT or health-related field
- Minimum 5-8 years’ experience in a relevant field
- Expertise in database management and data visualization software (ex. PowerBI)
Other Information/Additional Preferences
- Experience in clinical development systems as well as current and evolving technologies to support clinical development
- Knowledge and/or experience in project management and organizational change and external parties including vendors, industry experts and related organizations
- Good interpersonal and leadership skills
- Excellent oral and written communication skills
- Strong business insight
- Demonstrated strength in logical thought, problem solving ability and critical thinking
- Ability to communicate and influence across functional boundaries
- Flexibility in approach; able to adjust to unexpected business opportunities while also being a catalyst for change
- 10% or less travel