Description:
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Apply now!
What you'll do
You will work directly with Customers & Partners using SAP tools & Support Systems & Real time channels to solve their technical issues and allow to use SAP’s products as expected, in a timely manner and with seamless communication workflow. You will be given trainings and guidelines as how to run “best in class” service against Product Support processes. Your key focus will be our Customer satisfaction and Customer Centric mindset. Your innovative spirit will be encouraged and many good ideas from our Engineers already became success stories in our transformation journey. In this role, a key element is ensuring your adherence to SAP’s Core Values and commitment to provide a best of class experience to both our internal/external Customers and colleagues
As a Product Support Engineer, you will work in a technically challenging and rewarding environment supporting our customers across a variety of mediums. This role would suit candidates with a diverse and varied skillset. A successful candidate will have evidenced strong customer service skills, a technical mindset and an ability to deliver in a fast-paced environment. The role will require flexibility to adapt to tasks, processes and requirements which reflect the global nature of the product support organisation.
EXPECTATIONS AND TASKS
What you bring
Organization | SAP |
Industry | Engineering |
Occupational Category | Associate Solution Support Engineer |
Job Location | Dublin,Ireland |
Shift Type | Morning |
Job Type | Permanent |
Gender | No Preference |
Career Level | Intermediate |
Experience | 2 Years |
Posted at | 2023-03-21 6:12 am |
Expires on | 2024-12-05 |