Description:
Key Responsibilities For This Role Include
- Greet all customers who enter the Branch
- Process payments and withdrawals, working within the cash desk, lodgements and general day-to-day banking errands.
- Help customers to set up and maintain accounts
- Deal with calls, emails, and face-to-face enquiries
- Promote financial products and services to customers.
- Guide customers to the correct colleague in regard to their financial queries.
- Help customers with the use of IT systems to update account details
- General administration tasks
We’re Looking For Someone Who
- Evidence of excellent customer relationship skills, ability to engage with customers and represent AIB with expertise
- Is passionate about delivering the best possible experience to our customers.
- Works co-operatively with others across the organization to achieve shared objectives
- Fulfils customer requests, resolves problems, and responds to customers’ questions through multiple channels.