Description:
The Business Analyst will process, interpret and document business processes, products and services and software through the analysis of data. The Business Analyst will be responsible for generating detailed reports which are prepared for routine trending, senior management reviews, ad-hoc requests, and cross-functional requests as needed.
Key Responsibilities
- Interpret data, analyse results, evaluate business systems and provide ongoing reports and presentations
- Develop and implement databases to maximise efficiency and quality
- Creation and maintenance of documents to include detailed work instructions. Creation of detailed work instructions for each activity performed
- Relies on instructions and pre-established guidelines to perform the functions of the job
- Reviews reports and performance indicators to locate and correct formulae errors
- Generate weekly, monthly, quarterly, and annual reports and disseminate them as per the prior schedule
- Develop process improvements to enhance the overall business system and business data quality
- Develop and execute data clean-up measures
- Maintain a record of original data and corrected data
- Maintain content in SharePoint
- Evaluate large datasets for quality and accuracy
- Ensure adherence to data quality standards.
- Responding to queries in a timely manner and prioritising the customer
- Meeting with key stakeholders to establish needs and communicate proposed solutions
Key Requirements
- Acute attention to detail
- Proven experience working in a highly regulated environment (financial services, manufacturing, pharma etc)
- Advanced skills with Microsoft Excel (VLookup, pivot tables, Concatenate, formula creation, etc)
- Ability to work hybrid
- Similar experience in a customer-focused environment
- Experience being actively involved in process improvement