Description:
Serve in a lead role capacity for all Business Process Optimization functions (BPO) including project management, business process mapping and review, product backlog management and business intelligence/data governance initiatives.
Essential Functions and Responsibilities
- Implement process or technology improvement opportunities by managing and prioritizing BPO projects including but not limited to:
- collaborate with project sponsors and project teams to define scope
- develop project schedules
- gather business requirements
- establish project team roles and responsibilities
- monitor progress and hold project team accountable for delivery of tasks
- develop and execute project communication plans
- Work with complex and/or cross-functional project teams.
- Manage backlog of projects. Collaborate with business owners and IT to prioritize and develop roadmaps for existing software applications.
- Initiate and perform business process reviews, make recommendations for improvements and/or changes to resolve deficiencies.
- Analyze effectiveness and efficiency of systems and develop strategies for improvement of business processes.
- Identify business problems or management objectives that can be addressed through data analysis and provide guidance for data quality enhancements.
- Independently develop and maintain business intelligence analyses in support of strategic initiatives.
- Provide guidance and instruction to lower-level professionals to build analyses.
- Recommend and assist with implementing data governance solutions.
- Maintain and encourage strong working relationships with business partners, IT stakeholders, consultants and vendors to achieve success on initiatives.
- Collaborate with management, other departments or segments, customers and vendors to streamline internal processes and drive implementation of technology solutions.
- Coach, review and delegate work to lower-level professionals for project completion.
Education
- Bachelor's Degree Finance, Business Administration, Accounting, Engineering, Construction Management, Computer Science, MIS, or combination of formal education and the following job-related experience preferred: