Description:
The Car Remarketing Coordinator will be responsible for the day-to-day activities and enquiries in the LeasePlan Remarketing department with specific responsibilities in the areas of administration, communication, compound management, stock management, trade buyer interaction and logistics. The successful applicant will form an integral part of the car remarketing team.
Tasks
- Provide administrative and communication support within the car remarketing team.
- Manage on-site suppliers to achieve high level efficiencies.
- Assist in the management of our online car remarketing application.
- Build strong buyer relationships.
- Manage vehicle sales process.
- Carry out return vehicle inspections as required.
- Carry out weekly stock management checks.
- Updating web-based applications.
- Deal with both internal and external customer queries.
- Undertake any reasonable role-related duties which may be required from time to time.
Knowledge, skills and experience
- A minimum of 3 years’ experience in automotive or customer service industry.
- A high level of computer literacy, and be proficient in Microsoft Word, Excel and PowerPoint.
- Pragmatic decision-maker with a good technical knowledge.
- A good understanding of vehicle logistics and inventory controls
- Strong numerical aptitude with an extremely high level of attention to detail.
- Excellent interpersonal, oral, and written communication skills.
- A flexible approach, willing to carry out a variety of tasks/ activities as requested and be prepared to work additional hours as may be necessary from time to time.
- Can appraise and value used vehicles, be commercially minded and understand all aspects of our car remarketing department.
- High customer satisfaction drive, comfortable negotiating and talking to traders.
- Be digitally aware.
- Good telephone and email communication skills.
- A team player who actively participates in shared objectives and has an enthusiasm and commitment to work towards team goals.
- Hold a full clean driving license for a minimum of 2 years.