Claims Administrator

Description:

We are seeking to recruit enthusiastic and motivated individuals to work in our Corporate Business division. Corporate Business is the part of the organisation that provides group retirement and risk
products to employer and affinity groups and is the biggest provider of employee benefit solutions in Ireland.
This is an ideal opportunity for anyone with a proven passion for delivering superior customer service and who has an excellent track record in administration and developing business processes.

We offer excellent opportunities for advancement in the financial services industry and provide all our new and existing staff with continued training and development which ensures that our workforce are
both competent and highly skilled in meeting all client requirements.

The Role:

We are seeking to recruit enthusiastic and motivated individuals to work in our Corporate Business division. These are ideal opportunities for anyone with a proven passion for delivering superior customer service, excellent track record in administration and an aptitude for figures to gain experience in the financial services industry. The successful candidates will play a key role in providing high quality customer service and business support to our range of customers, operating within strict compliance deadlines.

We offer excellent opportunities for advancement in the financial services industry and provide all our new and existing staff with continued training and development which ensures that our workforce are both competent and highly skilled in meeting all client requirements.

The roles are both interesting and challenging and will involve:

• Administering business and providing customer service for corporate clients
• Handling and resolving customer queries in an efficient and professional manner
• Managing a panel of brokers/consultants – setting clear expectations on service delivery and exceeding their needs.
• Representing the business with customers, other business partners or at meetings when required.
• Assisting the Consultants, Service Co-ordinator and Team Manager in the development of customer service excellence standards within the team