Description:
Responsibilities
- Completing schedules and hours allocation for Care Team on a weekly basis using our Time management system.
- Ongoing maintenance of client schedules.
- To work as part of the scheduling team.
- Management of scheduling to ensure effective utilisation of staff.
- Work with the Care Management Team to ensure appropriate carer is allocated to clients.
- Manage sick leave and ensure cover is provided as required.
- Establish good working relationships with Care Team, Colleagues and Care Managers.
- Answer any queries from families or clients regarding their care in a courteous and timely manner.
- Perform other duties as assigned.
- Excellent communication skills are essential.
Minimum Qualifications and Experience :
- Must have at least 1 years’ experience working as a Scheduler/ Co-Ordinator in Homecare.
- Must have the ability to work under pressure, have the ability to manage your own workload and work as part of a team.
- Must be a pro-active, enthusiastic and energetic individual with strong communication, relationship building, problem-solving, organisational and decision-making skills
- Must have excellent IT skills and excellent organisational and planning skills
- Sound knowledge of Microsoft Office applications (Word, Outlook, Excel)