Client Service Consultant

 

Description:

At Bloomberg Data Management Services, you'll have the opportunity to go above and beyond as well as work on interesting challenging projects with a number of key partners both internally and externally. We are passionate about people who are excited by innovation, who care about our customers and want to help us achieve our mission to 'Simplify Data Management'. If this sound like you. We'd love to hear from you.

What is Bloomberg Data Management Services? Click on the link https://vimeo.com/191984727 and see for yourself!

We'll trust you to:

  • Lead the delivery of all Bloomberg Data Management Services (BDMS) on-boarding configuration activities both internally and externally in accordance with contracted service dedications
  • Own the overall vision of the BDMS service to be provided
  • Responsible for the definition of the configuration tasks/activities and the approach to the delivery
  • Learning the BDMS product and its configurable components
  • Working with the Sales, Lead Business, Product and Technical resources to analyse requirements and support the requirements through to delivery
  • Work collaboratively with the Project Manager in the dynamic planning process - prioritising the work that needs to be done against the capacity and capability of the team
  • Combine your functional and business knowledge to analyse customer business processes and system environment
  • Managing and/or executing hands-on configuration of the BDMS solution
  • Integration with other Bloomberg services and divisions in order to deliver the complete solution to the Client
  • Communicate BDMS's capabilities and limitations to Clients
  • Drive discovery workshops; facilitate large audience discussions and present solutions
  • Perform rapid analysis and decomposition of complex business information into functional user stories, epics and components

You'll need to have:

  • Extensive experience in a customer service delivery role
  • Strong technology background with significant business experience within the Financial Services Capital Markets/Asset Management sectors
  • Business applications delivery experience preferably but not exclusively within a consultancy practice
  • Experience of programming languages (e.g. Python) a distinct advantage
  • Experience configuring a micro service environment
  • Experience using API technologies and Cloud based services (e.g. Azure, GCP, Snowflake, S3) an advantage
  • Experience of delivering Managed Services for Enterprise Financial applications
  • Experience with XSD and Xquery
  • Experience of Agile development principles and practices
  • Strong presentation and confirmed customer-facing skills
  • Demonstrable ability to deliver in a challenging, complex and diverse environment
  • Knowledge of Vendor Pricing and Reference Data Feeds (Bloomberg, Refinitiv, IDC, SIX Telekurs, S&P, Fitch, Moody's etc.)
  • Excellent negotiation, influence, mediation and conflict management skills
  • Ability to work in a process-driven high demand environment
  • Ability to be flexible and work analytically in a problem-solving environment
  • Ability to manage multiple simultaneous activities across different business engagements.
  • Delivery focus
  • Can effectively communicate, both verbally and in writing, with different audiences
  • Experience of the following peripheral tools:

Issue Tracking (Jira), Wiki (Confluence), Source Code Management (Git), Build (Maven/ Ant)

Organization Bloomberg LP
Industry Consultant
Occupational Category Client Service Consultant
Job Location Dublin,Ireland
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2022-06-26 4:14 pm
Expires on Expired