Description:
As the Clinical Team Lead, you will bring specialist expertise to the position in LLC as a leading counselling provider. You will enhance our counselling model and ensure top-quality service delivery.
Key Responsibilities:Strategic Leadership:
- Collaborate with the Centre Manager on centre development and strategic direction.
Clinical Leadership:
- Guide the counselling coordinator team and refine our counselling model in Bray and Arklow.
Quality Assurance:
- Ensure clinical services meet agreed quality standards and recommend continuous improvements.
Recruitment:
- Assist in recruiting counsellors, focusing on competencies and candidate assessment.
Governance:
- Ensure robust governance frameworks, adhering to statutory obligations, ethical standards, and best practices.
- Support the Center Manager in the continuous review and updating of policies and procedures.
- Lead the Ethics Subcommittee, keeping up to date on research and governance changes.
Volunteer Welfare:
- Manage students on placements and provide supervision support.
- Implement regular volunteer reviews, support, and mentoring.
- Ensure volunteers understand agency policies and practices.
- Identify training needs and develop/deliver relevant programs using various educational tools and platforms.
Promoting the Service:
- Network with local agencies, GPs, and healthcare providers.
- Build a strong volunteer base by engaging with colleges and professionals in the field.
Requirements:Experience:
- Senior management experience with a track record of developing and providing innovative counselling services, preferably in the voluntary sector.
Qualifications:
- Practicing supervisor with a degree/equivalent in a clinical counselling field, fully accredited with IACP, IAHIP, ICP, or equivalent.
Skills:
- Expertise in best practices for delivering counselling services, strong empathy with LLC's values, ethos, and mission.
- Ability to match and place clients with suitable volunteer counsellors.
- Ability to resolve items that may arise in relation to the services provided.