Description:
You will bring your experience of working with customers who have hybrid ERP system landscapes with a mix of on-premise platforms, private and public cloud solutions/services to engage with customers up to C-suite level.
As an advocate for the customer, you will be their voice within SAP and understand competitive threats and utilize proper escalation channels to help customers during times of need. This will require you to understand customer needs, and how to leverage SAP solutions to address them, collaborating with virtual account teams.
Tasks Will Also Include
You will work within a dynamic team environment covering SAP Enterprise Asset Management and SAP Project System topics with a focus on building Intelligent Enterprise:
- Deliver both onsite and remote services from the Premium Engagement portfolio to some of SAPs biggest customers around the world.
- Empower customers with hands on, face-to-face workshops covering SAP Enterprise Asset Management, SAP Project Systems and innovation topics.
- Participate in design thinking and exploratory workshops with customers to validate, criticize and ultimately realize ideas and use cases for realizing Intelligent Enterprise.
- Assume the role of De-Escalation Architect for mission critical or business down scenarios.
- Act as trusted advisor to our biggest customers and guide them through their implementation projects in the Hybrid and innovation space.
- Support development, proof of concept and configuration services for SAP EAM customers.
- Drive new initiatives to increase our knowledge and footprint with new products and technologies in an ever-changing Hybrid world.
- Identify opportunities to increase SAPs involvement with a customer and position services to fill these gaps and meet the customers need
What You Will Bring
- Degree in Computer Science / IT / Engineering or related field.
- 1-2 years’ experience in software consulting/ development/ advisory services, working in a dynamic team environment.
- Strong analytical skills & expertise in applying software engineering principles; OO design principles
- Understanding and attitude to work in Agile Software processes
- Strong business acumen, customer facing experience, and presentation skills.
- Excellent communication skills with English (Fluent) and ideally another European Language, both written and spoken
Successful track record of implementing/supporting SAP EAM and/or SAP PS, with experience in one or more of the following.
- Asset Master and Transactional Data
- SAP Asset Performance Management
- SAP Business Network Asset collaboration
- SAP Field Service Management
- Asset Management in S/4HANA
- Strong industry background
- Good understanding of SAP’s product roadmap for EAM and PS
- Able to lead workshops with business and IT stakeholders to identify business requirements and define system strategies and design solutions
- Knowledge in SAP EAM integration with Mobile Technologies
- Experience with ABAP Object-Oriented programming and debugging skills, ABAP Enhancements, User Exits, BAdIs
- IMS/Development/ consulting experience will be an added advantage.
- Experience with applying Rapid Deployment Solution in functional areas