Content Moderator

Description:

Accenture is hiring full time employees to work as a Platform Experience New Associate on a fixed duration project for one of our global leading clients.

Help improve the quality and safety of online content, while gaining hands on job experience.

As a Position Platform Experience New Associate, you will be responsible for analyzing and reviewing user profiles, videos, and text based content and or investigating, escalating and or resolving issues that are reported by users or flagged by the system. You will use your problem solving skills to continuously deliver value to our clients, while making a larger impact on society.

Duties and Responsibilities

Day to day responsibilities may include, but are not limited to Investigate and resolve issues regarding content that is reported for account support and or safety flag for action, and resolve within agreed upon turnaround times and standards of quality

Understand and remain up to date with client policies and guidelines resolve inquires according to defined policies and procedures.

Fulfil base productivity and quality requirements

In the context of this role, individuals will be exposed to potentially disturbing content, and will need a level of resilience and maturity. Due to the nature of this role, the post holder might regularly be exposed to and have to deal with stroboscopic effect images.

Must be comfortable reviewing sensitive content including graphic pornography, violence, drug use, child abuse, etc.

Majority of your time will be spent on general content music, sports, beauty, fashion, kids, etc. but you will come across some sensitive content on a weekly basis.

We care for our employees well being, health and safety and ensure that they have the support and resources needed to execute the responsibilities of their roles.