Content Moderator

Description:

About the role: You will be part of a rapidly growing multilingual team. The Team will be working alongside internal teams for a leading online multinational company to respond to requests and assist in the success of this project. You will receive extensive training to develop your skills to succeed in an environment that is professional, modern, fast paced and driven by excellence.

What will an Online Content Analyst with German do?

• Moderate content to ensure that correct decisions are made in the online environment in accordance with the client's policies and guidelines.
• Gaining a thorough insight and knowledge of client policies and guidelines.
• Examining user-generated and editorial-generated content, including but not limited to text, photos, audios, and videos.
• Examine sensitive content, including text/videos/images.
• Identifying chances for improvement and problem solutions.
• Analyse and detect content that is not in conformity with regulations, and flag for action.
• Examine the reported content in accordance with the agreed-upon timeframes and quality standards.
• Recognize trends and patterns and escalate situations that are not covered by existing policies.

What does the Ideal Candidate look like?

• Fluency in German and English.
• High school diploma.
• Able to review sensitive content.