Content Writer

Description:

We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little things like surgically embedded pacemakers. We help companies put trust—an abstract idea—to work. That's digital trust for the real world.

At DigiCert, we believe the best products are designed by teams with diverse backgrounds and perspectives. Our writers are a part of the user experience (UX) team and embed with our Agile scrum teams to collaborate, support, and build. Our work includes cutting edge public key infrastructure projects, post-quantum cryptography solutions, IoT security, and more.

You'll document products for security-related software. You'll produce in-product microcopy, in-product help copy, notifications, error messages, technical documentation, and more. You'll own several products and projects. Remote work is supported for this role, although we ask you to be in office once a week.

You're accountable for your craft. You produce on time. You're innovative, creative, and you generate original, actionable ideas. As a content author, you:

• Empathize with your audience and anticipate user needs.
• Iterate and collaborate: draft, ask, test, fail, and improve.
• Follow your curiosity to learn more about technology and how people consume it.
• Understand that your audience doesn't read help docs as bedtime stories.
• Self-edit and maintain high standards for your output.
• Can juggle a few things at a time … like a bowling ball, a Rubick's Cube, and a can of worms.
• And, importantly, you lead by example to inspire your peers to always create new and better products.