Description:
We are seeking an experienced Contract Manager to join our customer's team.
The Contract Manager will manage all contractual related activities for IT suppliers, IT partners and IT service delivery. The Contract manager will ensure that the technology department remain in compliance to all contractual obligations, and to ensure all contracted commitments are delivered. They will assess any impact and cost as they migrate services across to cloud platforms; and where new contracts are required will ensure that they meet the needs of the business.
The Contract manager will also play a role in ensuring that the IT frameworks and policies for the vendors and suppliers are continually enhanced and updated to align with best practice and ways of working.
Required Skills:
- 3rd Level degree in an information technology-related discipline or relevant industry experience
- Mainframe/IBM knowledge
- Senior level IT leadership, gained in a complex global organisation
- Strong commercial acumen and negotiation skills
- Shown ability to establish relationships and work multi-functionally with diverse team members and trusted partners, including on and offshore
- Strong experience in working with third party suppliers in the delivery of business or IT change initiatives
- Understanding of the IT landscape of the enterprise and the role of vendors and contract management within it
Key responsibilities & duties include:
- Review all current contracts to ensure we remain in compliance to all contractual obligations and to ensure all contracted commitments are delivered
- Review all existing contracts to assess impact and cost as we migrate services across to cloud platforms. Where new contracts are required, ensure that they meet our needs
- Manage all contractual related activities, IT partners and IT service delivery
- Work across functions and teams to align contracts, ensuring synergies and effective services
- Drive value through the contracted services being delivered by vendors into our Company
- Work with stakeholders to resolve vendor disputes as they may arise
- Ensure contracts and deliverables are provided on time, meet quality and performance standards and conform to security and compliance requirements
- Work with key stakeholders to ensure contracts have measurable
- KPIs and objectives that meet technical, delivery milestones, quality and ways of working requirements
- Ensure contracts stay aligned with our needs through key stakeholder engagement
- Take a strategic view to ensure that our approach to procuring services takes best advantage of market capability, driving efficiency and continual service improvement
- Translate contracts into easy, understandable interpretation for all levels within the company
- Manage and review all contractual change with Business stakeholders
- Ensure that all contracts are maintained and updated within the Ariba system
- Ensure contractual conformance is achieved within the agreed terms of the master Service Agreements
- Track and report on all contracted obligations being achieved, not delivered or excused for each reporting month. This reporting framework should be available for all key stakeholders
- Take the lead in any contractual disputes and support the Vendor Manager to resolve any issues or contractual difficulties
- Conduct contract negotiation and renewals on pricing and service level agreements
- Willing and able to travel to participate in supplier meetings, workshops, and other related activities
- Participate in contract / vendor reviews as appropriate