Customer Service Representative

 

Description:

Job Description


The Inside Sales Representative will support the commercial team and supervise customer service in Longford. He or She will report to the Sales Director EMEA.

  • Supervise customer service for our Finished Goods business out of Longford with one direct report. Cultivate a Proactive approach towards our customers.
  • The function will have one direct report and will serve as a backup.
  • Manage business at our smaller accounts, cultivating customer relationships and maintaining and growing a portfolio.
  • Drive top-line sales to support the long-term growth goals of the business.
  • Performs and maintains a variety of functions in support of the sales force.
  • Proactive about contacting potential customers and may engage in cold calling. Also, designate incoming calls from prospective customers as inside sales—close cooperation with our Marketing team.
  • Supervise our Lead management process.
  • Participates in sales calls and sales meetings.
  • Support the sales team on quotes, update price books, preparation of QBR for customers.
  • Ensure timely delivery of pricing and proofs to sales and/or customers.
  • Follow up on the Standard product code process, and make sure these codes are created on time.
  • Identify and implement process improvements

 

Qualifications

  • Bachelor’s degree preferred.
  • Sales, Business Development, Marketing, or equivalent experience or knowledge preferred.
  • Strong communication and writing skills. ((English)
  • Good presentation skills.
  • Strong multi-tasking skills.
  • Strong knowledge of Salesforce.com is highly preferred.
  • Possesses teamwork, leadership, and facilitation skills in order to work across many diverse functional disciplines.

Organization Avery Dennison
Industry Customer Service / Tele Marketing / Tele Sales
Occupational Category Customer Service Representative
Job Location Longford,Ireland
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 5 Years
Posted at 2023-02-25 1:21 pm
Expires on 2024-12-27