Description:
A rewarding career in Irish Life with opportunities to grow and develop. We have a comprehensive training and development, beginning with an intensive induction training course which is completed over a three -month period, on-site in our office in Dundalk.
Some benefits we offer:
- A Hybrid Working Model, following the successful completion of the training program, where you can spend 3 days per week working in the office in Dundalk, and two days working from your home.
- Full support to achieve the QFA designation, the gold standard designation for finance professionals, as well as financial rewards for exam success.
- A competitive remuneration package which includes a quarterly performance-related bonus scheme.
- A clear career path structure where you can potentially gain your first promotion within 12 months.
- An Annual Leave package with additional leave days when service milestones are reached, when you have specific life events to celebrate, and when you reach a milestone birthday.
- Enhanced paid maternity and paternity leave schemes as well as ‘baby care’ days.
- Valuable Company Pension, Death in Service and Income Protection Schemes.
- Health and wellness initiatives including access to our Employee Assistance Programme, Digital Doctor, and a fully equipped on-site staff gym.
Role Overview
- Due to continued growth and success, we are currently recruiting for both Customer Service Representatives, and Senior Customer Service Representatives in our Customer Centre in Dundalk Co Louth.
- Customer Service Representatives will have proven customer service experience, a passion to help people, and a desire to learn about financial services.
- Senior Customer Service Representatives will have at least 2 years Customer Service experience, ideally in the Financial Services sector, and hold the Accredited Product Adviser (APA) designation in Life Assurance.