Description:
The School of Social Sciences and Philosophy is a large multi-disciplinary School, committed to understanding and improving society through world-leading education and research. The School currently delivers seven undergraduate degree programmes, six taught postgraduate programmes and four structured PhD programmes across its four constituent Departments.
Main Responsibilities:·
- Provision of administrative support for teaching programmes in the Department of Economics from admission through to graduation (admissions; timetabling; preparation of examination papers and examination results; collating course materials; maintenance of SITS module records; maintenance of MAPs; liaising with external lecturers and External Examiners; preparation of transcripts; evaluation of modules).
- Liaison with central College offices and external stakeholders concerning timetabling, room bookings, examination scheduling, student cases and the return of examination results;
- Maintenance of accurate records of module choices, including the use and maintenance of databases and preparation of student transcripts;
- Assist with the coordination of undergraduate programmes relating to student and course issues including assisting with student cases, maintenance of course and student records, Erasmus administration and student orientation.
- Maintain website, Facebook pages and Twitter accounts, ensuring that the Department has a strong online presence.
- Assist Course Directors in the marketing of the undergraduate courses including facilitating the production of advertising materials, participation in College Open Day and other recruitment events.
- Facilitate the admissions process including mature student and advance entry applications.
- Respond to enquiries from staff, students, suppliers and the general public.
- Maintain and supporting working relations with other administrative staff in the School;
- Assist with once-off room bookings and other timetabling requirements in the School;
- Carry out routine tasks such as generating purchase orders, processing invoices, reimbursements and lodgements, processing casual payroll forms, ordering stationery and equipment, minute taking;
- Assist in arranging events such as open day, public seminars, lectures and receptions;
- Any other duties which may arise from time to time as directed by the Head of Department or School Manager, including duties in other constituent Departments of the School, as the need arises.
Person Requirements
The successful candidate will require the following knowledge, skills and attributes for successful performance in the role:
1. Qualifications:
- An appropriate administrative qualification (essential) or third level qualification (desirable).
2. Experience & Knowledge:
- Considerable experience of providing high level administrative support in an academic environment (essential), preferably with experience of undergraduate administration (desirable);
- Excellent IT skills including word processing, use and design of spreadsheets and databases, knowledge of social networking applications and website maintenance (Dreamweaver) and ability and commitment to learn new IT skills as necessary for this post (essential);
- Knowledge and experience of internal systems CMIS, FIS and SITS (essential).
3. Skills (essential):
- Excellent oral and written communication skills: convincing and confident when speaking to others; clear, concise and error-free writing;
- Excellent organisational skills, ability to prioritise tasks and meet deadlines while maintaining high levels of accuracy coupled with attention to detail;
- Great customer-service skills: understands the importance of quality service and takes pride in providing great customer service;
- Excellent interpersonal skills: ability to interface effectively with students and staff both within the Department and across the wider College Community, fosters good working relationships and is known as someone who is helpful to others.
4. Personal attributes (essential)
- Works effectively in a climate of changing priorities;
- Takes the initiative to suggest changes and pursues continuous improvement;
- Demonstrates a positive and constructive approach when faced with challenging situations, contributing to a positive and professional atmosphere at work;
- Have an ability to work as part of a team in a busy and challenging work environment, including flexibility and willingness to work outside normal office hours when required.