Description:
We are currently seeking an experienced hospitality professional to join the team as a F&B Supervisor and continue the longstanding tradition of the highest customer care, attention and service at The Hardiman. We require a talented Food & Beverage Supervisor to help lead our team to deliver excellent service to our guests. This will include supervising all areas of the restaurant including ensuring set up for service, meeting & greeting guests and ensuring the efficient and smooth running of service.
Essential Requirements:
- Minimum 2 years' experience as a Restaurant Supervisor in Ireland
- Excellent interpersonal and communication skills, creative problem solving skills and the ability to prioritise workload.
- Experience of working in a busy environment and working to tight deadlines
- Demonstrated ability to work on own initiative and as part of a team to meet immovable deadlines
- Excellent organisational skills/time management attention to detail and excellent written communication skills
- Experience of producing and manipulating reports
- A flexible approach to work and openness to assisting the operation from time to time.
- Experience in a wide variety of office applications/software package
- Fluency in English plus one other European language would be advantageous.
- Ability to work a variety of shifts across breakfast, lunch & evening service, over a 7 day period.
Key Accountabilities:
- To ensure appropriate levels of customer care is delivered at all times
- To promote good team relations in the departments ensuring fairness and consistency in dealing with all team members
- To hold team briefings in department to ensure effective communication
- To ensure a high level of hygiene throughout the department at all times, with a strict cleaning schedule in operation
- To liaise with the Kitchen, Bar and Restaurant to ensure efficient food and beverage operation
- To ensure the team is courteous to all guests and that all guests and complaints/comments are handled immediately