Description:
Under general supervision and following established policies and procedures, provides secretarial and administrative support to the Directorate of Laboratory Medicine. Plans and organises work to comply with established deadlines and priorities.
Key Tasks
- Dealing with requests for blood test appointments and related queries.
- Dealing with requests for blood test results and related queries.
- Emailing blood test results as per directorate policy.
- Ordering of blood tests that are requested from OPD and G.P's using a combination of BHIS and SwiftQueue IT systems.
- Generating episode numbers using a combination of BHIS and SwiftQueue IT systems.
- Liase with couriers and taxi drivers in the dispatch of specimens, nationally and internationally.
- Documentation and referral of samples for testing to other hospitals, nationally and internationally.
- Scanning of G.P. request forms from Phlebotomy.
- Sorting, photocopying, filing and distribution of external blood test results.
- Posting of laboratory blood tests results back to requestor.
- Assist with training new members of staff.
- Any other appropriate duties as assigned by the Directorate Support Manager.
General Tasks
- Assist in the overall day to day operations of the administration offices.
- Open and sort mail.
- Maintain departmental files and records, collect and record information on hospital and departmental databases, compile and distribute reports, monitor and maintain office equipment and supply inventory.
- Participate in the quality management system in line with ISO 15189 accreditation requirements including SOP’s, auditing and non-conformities.
- Attend departmental meetings as requested.
- Establish good office procedures in terms of consumable management.