Grade V Staff Officer

Description:

The Emergency Department provides consultant lead acute emergency care to adult patients with presentations number in excess of 60,000 patients per year. The administrative staff in the department support the various functions of the department. The administration staff provide support across the main patient registration/reception desk, nurse’s station, GP liaison office and nursing administration office in the department. The role is diverse and varied. As part of the role the post holder will be required to engage with multiple stakeholders to ensure the efficient operation of the department’s activities.

The post holder will be responsible for;

• Planning and implementing the roster for service areas to cover, reception, nurses station, GP liaison and nursing administration service for the department.
• Supervision of staff under remit
• Ensuring service provision is maintained, including working rostered shifts as required
• Ensuring records are managed in line with hospital policies.
• Implementing service improvements as and when required.