Hr Generalist

Description:

Our client, is a leader in the Medical Devices Industry, will give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. They are seeking a HR Generalist on a defined term basis to join them on their mission. (12 months).
As a member of the People Services team within HR Operations, this HR Generalist role will be responsible for applying business knowledge and human resources expertise, while providing core HR generalist services and support such as introductory employee and manager guidance, performance management, employee relations and HR best practices.
There is a requirement for this role to support employee relations activities on night shift as needed. There is flexibility within this arrangement which can be discussed on interview.

Responsibilities
Provide HR guidance/support in the areas of: policy and process interpretation, employee relations, employee engagement, change management and process improvement, competency development, talent management, and employment law compliance.
Covers incoming phone calls and virtual chat to provide answers to common questions on low complexity inquires on process and policies. Seeks guidance from Team Leads and/or senior team members to escalate inquires as appropriate.
Begin to shadow Sr. team members to coach and consult employees and people managers on performance management, development, morale, employee relations and organization effectiveness, helping to determine root causes and recommending appropriate next steps.
Begin to provide guidance and direction to client group(s) to ensure consistent, equal and fair treatment of all employees. Consult with managers to ensure the consistent application of and adherence to company policies and procedures.
Learn and support communication and utilisation of performance management tools & processes and compensation & rewards programs.
Learn and demonstrate a continuous improvement mindset. Execute change processes, policies and programs to improve business effectiveness.
Begin to establish and cultivate internal relationships with key stake holders such as HR Centers of Excellence, HR Business Partners and/or broader HR Operations to drive consistencies and execute on initiatives to support the business.
Ensure HR services are delivered in compliance with corporate policies and procedures and applicable laws.

Key Functional Competencies
Consulting - influences customers’ decisions and sets strategic direction within their area of expertise.
Customer Experience Management - develops effective relationships with customers and strives to improve outcomes, processes, or measurements.
Delivery Excellence - understands customer needs and partners and coaches’ customers on what and how to apply the correct solution.
Operational & Process Excellence - takes an end –to- end process view across the enterprise and initiates actions to improve existing conditions and/or processes.
Solution Design - uses an iterative and innovative approach to identify needs, solve complex problems, and design/deliver solutions