Ikea Kitchen Design Specialists

Description:

Are you curious about life at home and co-creating wonderful every day with our customers? Then we have the job for you. IKEA IRELAND is looking for experienced kitchen planners to join our new Planning & Order Point in CORK.
Our co-workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family's everyday needs.
 

• 15% co-worker discount & I-Benefits discount portal helping you save £100’s on Highstreet retailers
• Free & Confidential Employee Assistance Program and Wellbeing Portal
• X3 Life Assurance, enhanced statutory pension contributions & interest-free loans
• Holiday on Christmas Eve & Christmas Day
• Family Friendly policies & benefits
• Commitment to your development throughout your IKEA career, starting on your first day

Someone who has a passion for kitchens has attention to detail & is confident in approaching customers and treats them in a polite and friendly manner. A person who is passionate about actively offering all the services available in the IKEA store to help customers make informed choices, which results in a great shopping experience. You are open-minded & have the ability to problem solve. You have experience in sales or customer service. Furniture designing/planning is desirable and has a good knowledge of IT systems

Previous Kitchen Planning experience is desirable, as is experience supervising a team or taking extra responsibility in your role.

• You provide an exceptional shopping experience for our customers
• You actively engage with our customers to identify their needs and how to inspire and advise them on the best solutions for their life at home through home furnishings
• You are always passionate about the range and home furnishings, curious to learn the stories behind the products and their design and actively share this with the customer
• You support maximising sales by being proud of your areas of responsibility, ensuring the customer meets an area that is clean, well presented and easy to shop
• You will pro-actively interact with customers & provide excellent 1-1 customer service for a sustained period of time during the appointments
• Kitchen Planning & Designing for up to 2 hours with an additional 30-60 minutes to provide accurate plans, worktop and installation quotations for the customer.
• Support with responding to customer emails, and securing payments both in-store and remotely
• Calling your future appointments to secure the bookings and providing the customer with insight into how to measure their room and set expectations
• Support the kitchen co-worker team with opening and closing routines and general housekeeping.