Description:
We are looking for an exceptional Inside Sales Manager – Supporting the ICE (Israel and Central Eastern Europe region) Small Business Sales Team from Ballycoolin, Dublin, Ireland. This role is responsible for driving revenue growth by optimizing sales channels, enhancing customer engagement, and managing high-performing teams focused on converting leads into valuable PayPal merchants. The Senior Manager will play a critical role in shaping sales strategy, fostering cross-functional collaboration, and delivering an exceptional experience for small and medium-sized businesses (SMBs).
Job Description:
Responsibilities
- Leadership & Strategy: Develop and execute a comprehensive sales strategy to maximize lead conversion, accelerate revenue growth, and enhance customer satisfaction.
- Team Management: Lead, mentor, and develop a team of sales managers and representatives, fostering a high-performance culture that drives results.
- Sales Execution: Optimize lead handling processes to improve efficiency and conversion rates while ensuring a seamless merchant experience.
- Exceed sales quotas: Achieving the sales team’s targets/quotas in terms of new merchants and new revenue as well as productivity targets
- Cross-Functional Collaboration: Work closely with marketing, customer success, product, and data analytics teams to refine lead generation, qualification, and nurturing strategies.
- Performance Management: Utilize data-driven insights and sales metrics (e.g., conversion rates, average deal size, and pipeline velocity) to measure success and implement continuous improvements.
- Responsible for forecasting, reporting, quota assignments/rollout, and other operational aspects of sales process. Optimizing, managing and operationally implementing PayPal’s business development and sales strategy.
- Process Optimization: Leverage automation, CRM tools, and AI-driven insights to enhance sales effectiveness and reduce lead-to-live time.
- Stakeholder Engagement: Communicate sales performance, opportunities, and challenges to senior leadership, aligning with overall business objectives.
- Forecasting: Provide data-driven forecasts to senior leadership based on historical trends, pipeline engagement, and market insights to support strategic planning and decision-making.
Qualifications & Experience
- Bachelor's degree in Business, Marketing, or a related field; MBA preferred.
- 8+ years of experience in sales leadership, with a strong track record in inbound sales or inside sales.
- Along with being fluent English Speaker also it would also be advantageous to have one or more of the following languages, Polish, Russian, Hebrew, or other Central European Language and a deep Central European market knowledge and cultures understanding a must. Experience of working in data-driven an Outbound Telesales environment as a leader, with evidence of coaching, developing and motivating staff
- Strong analytical skills with the ability to interpret data and translate insights into actionable strategies.
- Exceptional communication and stakeholder management skills.
- Experience in fintech, payments, or e-commerce is a plus.
- Proficiency in CRM tools (e.g., Salesforce) and sales enablement technologies.