It Helpdesk Support

Description:

SSE IT underpins the technology needs of all the different businesses that make up the SSE group. From emerging technologies to data and analytics to cyber security – we power SSE's growth and enable it to generate value, while keeping it secure. As a trusted business partner that helps SSE lead in a low carbon world, we are proud of our service. We are now accelerating our Digital journey and move to an agile organisation by building up key roles in our Digital delivery teams.

What is the Role?

SSE Energy Customer Solutions (ECS) strategy has identified Digital as a key capability to meet its objectives. The ECS Digital Team is expanding and needs full-stack Digital Developers who enjoy the challenge of an evolving Agile environment. This is a demanding and diverse role with a large backlog of Digital deliverables.

Working closely with cross functional teams to ensure requirements are designed, built and delivered in a fast-paced business environment, you and your teammates be responsible for building high quality and fully performing software that complies with coding standards, technical design and security guidelines and guardrails. You will deliver new functionality and capability. Along with your colleagues you will contribute to development improvements and standards, forming an efficient and effective delivery capability.

Your key responsibilities will be to:

• Deliver product backlog items across the end-to-end products as part of an agile in a DevOps environment.

• Setting priorities and managing systems maintenance activities, by leading the process of detailed technical planning.

• Ensuring user requirements are comprehensive, analysed and enabling the desired outcome.

• Undertaking complex systems designs and leading the development process within the multi-disciplinary teams to undertake detailed analysis and coding activities.

• Diagnosing and resolving problems with applications systems (both internal and third party) in the production environment.

• Coding programs according to industry standards and specifications.

• Developing test plans and test data and conducting tests.

• Using development knowledge to analyse and help to create business environments.

What do I need?

• Excellent analysis capability and extensive design experience.

• Experience from a similar senior / lead development role in supporting business critical systems in a medium/large organisation.

• Excellent technical computing, analysis, design and development skills.

• Experience working in environments that follow DevOps principles and strong working knowledge of and experience in using DevOps tools.

• Solid understanding of the full software development life cycle and ability to apply it to in a product context.

• Excellent technical computing, analysis, design and development skills to a proven professional level.

• Programming experience in Net Core, Node or any other programming languages.

• Experience working with React applications, experience with Tailwind and NexJS desirable.

• Good knowledge of Azure(API manager, web application, function apps, NSGs, private links etc).