Lead Qualification Representative

Description:

Rated as a Top Workplace in 2019, 2020, and 2021, MarketStar employs over 1500 people across 60+ countries and is headquartered in Ogden, UT. Our employees are our greatest assets. We look for professionals who are eager to learn, grow, and perform for the clients we represent. With a culture of success and an empowered, tech savvy workforce, MarketStar continuously delivers great experiences to our employees and our clients every day. Our employees have helped launch, sell, and support thousands of products and services on behalf of some of the most innovative tech companies across the globe!

At MarketStar, we are sales experts. We offer Sales as a Service™ to our clients by providing data-driven insights, powerful technology, and highly specialized support. This allows us to help our clients streamline their sales process, exceed sales goals, and ultimately grow their business. We have consistently delivered exceptional sales results representing our clients for over 30 years.

Our actions are based on our core values, and a relentless desire to achieve our purpose – To Create Growth. We are excited to have you apply to work with us! “You Belong” is one of the MarketStar core values and we look forward to helping you find belonging and purpose here.

About the Lead Qualification Representative – Facebook Workplace:

This is an Enterprise Market focused role representing one of the Social Media leaders. In this role, you will be interacting with world’s largest clients to lay the foundation for sales by engaging with prospects and customers, helping them understand the value of the client, and moving them forward in the sales process. As customer's first point of contact, they play a key role in building the client, creating a great first impression, and building momentum for not only the sales team but the company as a whole.

Location: MarketStar’s office is based at 1 Central Park, Block G, 2nd Floor, Leopardstown, Dublin 18. MarketStar, in collaboration with their clients, supports work from home, hybrid, and in-office positions within the Republic of Ireland. Employee work location is determined through client needs, IT requirements, and business needs and is communicated by the employee manager.

What will you do?

• Provide a great experience for Client's prospective customers
• Engage with potential and current customers to assess the mutual fit
• Maintain an up-to-date knowledge of our product and its value to customers
• Demonstrating an ability to attract new customers
• Provide product and tool support to improve clients’ experience and drive higher product adoption and spend
• Ability to identify trends and solve problems facing multiple SMB clients
• Provide vital product insights and feedback from our customers to engineering
• Champion and produce success stories for customers who have had success in growing their business by using our products have used our products to grow their business
• Fluency in English and Spanish (Read, Write, Speak)
• Familiarity with Enterprise software
• Exceptional listening skills combined with the ability to synthesize information
• Professional customer service skills: solutions mindset, helping nature, passion for the customer and the customer experience
• High confidence – and able to quickly build trust within the first call, with strong soft skills to drive impact on the spot
• Sales aptitude; exhibiting ability to empathize with the customer and meet targets
• Hands-on experience in CRM tools like Salesforce

MarketStar Benefits & Perks:

In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well-being benefits including:

• Structured training & career development plan
• Paid Parental Leave (Up to 6 weeks for Maternity and Paternity)
• Paid Childcare/Dependent Care
• Education Reimbursement
• Comprehensive VHI cover from day 1
• Bike To Work Scheme / Taxsaver Leap Card Scheme
• Personal Hardship Loan Program
• Rockstar Awards, Spot Prizes and Tenure Awards!
• 24/7 Employee Assistance Program and Modern Health App