Description:
In this critical role, you will partner with key stakeholders within Learning & Talent Management, Human Resources, Culture, Diversity, and Belonging, and functional business units. You will design, build and deliver of high-impact, scalable, global learning programs that meet business objectives and embody our commitment to inclusion and our Culture Code. You will collaborate closely with subject matter experts (SMEs) and stakeholders to ensure that all training content aligns with organizational goals and user needs. The ideal candidate will apply adult learning theories and instructional design principles to create custom training materials that meet client needs and desired learning outcomes.
Key Responsibilities
- Analyze training needs and determine the most appropriate training approach by applying trends and concepts from adult learning theory and instructional design principles
- Interview and collaborate with subject-matter experts, guiding them through the course development process to ensure content accuracy and relevance
- Author design documents to collect necessary data, raw content, and custom information to define desired learning outcomes
- Design, develop, and revise custom content, authoring new content as needed
- Write engaging, accurate and effective course content, including expository text, scripts for videos, talking points for executives, learning activities, job aids and assessment questions
- Analyze course activity and feedback to prioritize tasks for ongoing refinement and enhancement
- Research strategies and industry best practices for creating engaging and interactive content for learners
- Communicate and collaborate with graphic designers and other partners to create unique, custom training materials
- Coordinate and lead in-person learning sessions, webinars, live online sessions, and other engaging learning events
Required Qualifications
- 5+ years of relevant experience in instructional design
- Ability to convert complex, technical information into easy-to-understand formats
- Outstanding organization and prioritization skills
- Strong attention to detail to produce high-quality and polished content
- Ability to work independently in highly ambiguous, shifting environments
- Knowledge of adult learning theories, Bloom’s Taxonomy, instructional design models, and development of assessments / testing
- Experience making digital learning interactive, engaging, and social
- Experience designing overall curriculum for defined audiences
- Ability to develop interesting and engaging ways to present content that is relevant, meaningful, and consumable to learners
- Strong ability to work cross-functionally and build effective relationships