Description:
The Medical Secretary will provide administrative and clerical support to the Consultant allocated to The post holder’s role is to ensure the effective delivery of services to patients attending the Consultant’s Rooms at Hermitage Medical Clinic.
This role is a full time position.
Responsibilities
- Meet and greet Patients and their families arriving in the Consultant Suite, providing an excellent customer service to patients.
- Provide an efficient, friendly and professional service to the designated area.
- To devise and implement methods of ensuring the efficiency and quality of the administrative support to the Consultant
- To organise and schedule the Consultant’s Diaries.
- To carry out all typing duties proficiently with particular attention to accuracy, presentation and speed.
- To conduct all telephone communication in a professional and discreet manner
- To ensure all patient records are accurately maintained.
- Update and maintain the relevant hospital information systems (including Meditech, RIS/PACS as relevant)
- Book and arrange appointments accurately for the Consultant,
- Ensure necessary forms and paperwork are completed in relation to private health insurers.
- Taking payments from Patients
- Daily banking/reconciliation and ensure all invoices are raised daily for services provided.
- Typing of reports and postage of reports in an efficient and timely manner utilising the various systems being used.
- .Maintaining patient confidentiality on all aspects of patient care
The Person
- Leaving Certificate or equivalent
- 2 years administration experience in a busy administrative role
- Experience with audio dictation
- Previous hospital experience
Why work at the Hermitage Medical Clinic
- The Hermitage Medical Clinic are passionate about our people and believe in their development and growth. As a member of the Hermitage Medical Clinic team you can benefit from:
- Competitive salary
- An Education Support Programme
- Development opportunities
- Opportunities for career progression
- Access to a Pension Scheme
- Subsidised Restaurant
- Free staff car parking
- Employee Assistance Programme
- Life Assurance