The purpose of this role is to provide a confidential, efficient, effective and comprehensive administrative and clerical support service to Emergency Medicine Consultants.
Key Responsibilities
Responsible for the administrative management clinics.
Responsible for the accurate typing of correspondence to other medical practitioners and clinicians.
Management of patient charts.
Ensuring the management of cancelled, reschedules and D.N.A appointments on a daily basis.
Liaising with relevant staff of the department concerning any difficulties or queries regarding clinical information.
Communication with patients, Consultants and General Practitioners.
Responsible for maintaining confidentiality of data, including patient information.
Maintain quality standards and policies.
Ensuring compliance with Freedom of Information legislation as it applies to the post of medical secretary.
Planning, organising and prioritising tasks assigned by the Line Manager and setting
objectives for completion of these tasks/duties.
Ensuring that area goals are met on a daily/weekly/monthly/annual basis.
Administration
Ensure the efficient day-to-day administration of area of responsibility.
Ensure deadlines are met and that service levels are maintained.
Ensure an even distribution of workload among team, taking into account absence due to annual leave etc.
Use appropriate technology to ensure work is completed to a high standard.
Ensure that archives and records are accurate and readily available.
Maintain confidentiality of documentation, records, etc.
Ensure line management is kept informed of issues.