Netwitness Sales Operations Analyst

Description:

Full-time

• Run day-to-day quote and pricing approvals within pricing and discount policies
• Assist Sales & Cusotmers with building Quotes and Orders
• Ensure opportunities are accurately reflecting Deal Status
• Provide proactive support and guidance to the sales team in order to help drive new deals as well as up-sell opportunities;
• Work with finance to ensure all deals have the appropriate booking requirements. This includes fully executable agreements and proof of delivery;
• Interface with Finance and Legal as needed (i.e revenue recognition);
• Maintain an agreed upon SLA on deal turnaround times;
• Interface with Order Management to ensure accuracy of booked sales opportunities;
• Train the Sales team on pricing, quoting and contracting models and best practices and consult with field teams on specific contracts where appropriate;
• Participate in the review of and response to RFP’s, RFI’s, RFQ’s as needed;
• Help drive projects and initiatives focused on improving efficiency and simplifying processes throughout the sales operations and sales organization.

Requirements:

• Strong listening, analytic and organizational skills;
• Adept at business partnering and working with cross functional teams, building meaningful business relationships along the way;
• Willing to go the extra mile with a strong work ethic; self-directed and resourceful;
• Experience of Sales Operations in a software sales organization or Order Management/Administration in a fast growing software enterprise
• You deliver customer and partner support like you expect to receive it; with excellence;
• Ability to prioritize to meet business needs;
• Bachelor’s degree or equivalent experience;
• Experience with SFDC CPQ tool; an advantage