Onboarding Operations Analyst

Description:

Our ambition is to deliver flexible, scalable, and simple technology that is secure that engages and enables our customers, colleagues and communities to thrive.

The role is part of the Strategic Resource Management & Change Capability team reporting into and supporting the Onboarding Manager. The teams function is a critical team within GTCS, which is responsible for the effective and efficient onboarding of contracted resources for Group Change (GC) and IT Engineering & Delivery.

• Audit data integrity of resource alignment and resource allocations data and ensure maintenance of up-to-date data via Clarity and the Onboarding / Assignment SharePoint by projects and programmes across the GC portfolios
• Provide support to various GC and IT Engineering partners, including PMOs, PMs, Portfolio Engagement Leads and Change Delivery Directors, in their adherence to resourcing processes
• Audit the Resourcing Operations and Onboarding team mailboxes
• Prepare, review and publish daily, weekly and monthly operational Resourcing reports and critical metrics
• Support ad hoc reporting, data analysis and data clean up requests with respect to resourcing operations activities
• Maintenance of the existing Resourcing Operations reporting suite.
• Support the Resource Scheduling Analyst and Resource Scheduling Lead in their overseeing of supply & demand for and provision of support to GC and IT Engineering, particularly with any critical / priority requests when there is peak demand