Operational Communications Officer

Description:

Right now, we have a fantastic opportunity for permanent and long-term temporary Operational Communications Officers to be a part of our Customer Behaviour team in the Customer Journey Planning branch. The role provides high-level support to the Operational Communications team and the wider Customer Behaviour team by helping to coordinate and deliver stakeholder and operational communication campaigns and develop associated materials.

What you will be involved in

• Collaborate with internal stakeholders across the Transport Cluster to collate accurate traffic and transport information for public communication
• Augment project communication by developing targeted traffic and transport key messages and materials, increasing awareness of project disruption impacts for different audiences
• Work cooperatively within a multi-disciplinary team, helping to achieve team objectives and ensuring all deliverables are achieved within tight deadlines

View the role description for this position.

About You

You will be an enthusiastic and motivated communications professional with demonstrated experience in planning, developing, implementing and evaluating communication plans for different audiences and through different channels.

The successful candidate must have demonstrated attention to detail in written and verbal communication and the ability to form productive relationships with other teams within the Transport cluster.

Ideally you would have a tertiary qualification in a relevant discipline such as communications and/or relevant industry experience. Experience in an operational environment would be highly regarded.

This is an exciting and rare opportunity to play a part in making a difference to the customer experience of disruptions on the road and public transport networks around Greater Sydney.