Description:
People are at the heart of what we do and drive the success of our business. Our values of Integrity, Partnership, Excellence and Change shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.
We know that real personal growth cannot be achieved by simply climbing a career ladder – which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning over 60 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers.
Job Description:
Quality Management
- Development of a Sustainability Reporting Quality Management framework across sustainability-related reporting and data capture tools encompassing the Corporate Services/Operations Division
- Methodology management – Policy and process document control and governance
- Oversight of workstream-defined data QA/QC processes and SME for process improvements
- Overseeing, coordination and implementation of data-related Quality Assurance processes and software systems
Data Capture and Collation
- Management and oversight of an existing data-capture system, providing operational and strategic management support – (Greenhouse gas reporting tool, CSRD capture tool, Property and Facilities quality tool, Utilities billing management tool)
- Proactive management and validation of sustainability data via a reporting schedule/tools.
- Central collation of wider sustainability related data for both in-year and year-end reporting.
Assurance Activities
- Responsible for carrying out periodic quality reviews and audits to validate and highlight improvements in data management and reporting process for key divisions throughout the function.
ISO Implementation and Management Oversight
- Support the development, roll out and ongoing supervision of relevant ISO accreditation as identified.
- Maintaining relevant data management standards and procedures to support and drive compliance with a range of reporting requirements (CSRD, annual Sustainability Report).
Quality reporting and dashboarding
- Periodic reporting of process data completeness/conformance and presentation of dashboards to demonstrate compliance and or risk with action tracking for improvement actions identified.
- Ensuring Quality performance is measured, monitored and communicated to all relevant partners to help identify and drive continual improvement in performance.
SME – Collaborator support
- Provide Quality Management technical advice through both written supporting guidance and in-person training
- Establish and maintain relationships with a wide range of collaborators and partners to ensure suitable and sufficient cooperation to deliver relevant policies, procedures, and governance requirements.
- Preparing, planning and delivering relevant training.
- Proactively supporting the Director of EHS in the development, promotion and delivery of relevant Management systems.
- Ensuring appropriate communication across a number of departments to maintain staff awareness and reinforcing a positive quality culture.
- Assisting with the collation of data for sustainability related reporting
- Active management and support to remove blockers from the ability to collect the required information.
- Any other H&S/Environmental/Quality duties as assigned.
Qualifications:
- Diploma level (or equivalent) qualification in Quality Management
- Relevant audit certification
Knowledge, Skills, And Experience
Essential:
- Be able to work using own initiative and experience in working in an international multi-cultural environment
- Be capable of understanding and analysing sophisticated problems and will have a consistent track record of and implementing workable solutions
- Is a good communicator and able to build trust and generate close working relationships with both internal and external collaborators
- Demonstrable experience of:
- programme and vendor management
- developing, testing and maintaining management systems support to ISO standards
- energy or sustainability data management
- successful project management
- Has proficient organisational and interpersonal skills
- Be willing and able to travel to other LSEG locations if required