Description:
The Catering / Patient Food Services Assistant will be responsible for maintaining hygiene and good housekeeping in accordance with the Catering /Patient Food Service’s Department policy. This will include the cleaning of areas such as ward Pantries, Dining Room. Coffee Shop, Functions, Patient Plating and dishwashing/Pot wash areas and floor including, spot cleaning of walls throughout the Department.
overview of role:
Key Duties and Responsibilities
- Maintain the highest personal hygiene and adhere to prescribed dress code and behaviour
- Maintain hygiene and good housekeeping in accordance with the Catering /Patient Food Service’s Department policy. This will include the cleaning of areas such as ward Pantries, Dining Room. Coffee Shop, Functions, Patient Plating and dishwashing/Pot wash areas and floor including, spot cleaning of walls throughout the Department
- Dishwashing and cleaning of Catering equipment and utensils to ensure the department is kept in a clean and tidy manner to conform to health and hygiene regulations including all chilled areas and their floors
- Adhere to departmental and regulatory policies and procedures. Be aware of and practice good food hygiene at all times
- Maintain a high level of cleanliness within the ward pantries and carry out cleaning procedures as outlined within the cleaning schedules
- Provide a quality service and assist with the preparation of food items
- Prepare salads/sandwiches as required and according to specifications for patients/staff/visitors
- The plating of patients meals in the chilled plating area
- Account and register all sales of food and beverages
- Maintain a flexible approach to performance of duties as specified
- Stock all items for service in all areas for breakfast, lunch and tea
- Performance of catering duties as requested from department management team
- Co-operate with all quality initiatives within the Catering/Patient Food Service Department
- Catering /Patient Food Services operate a varied department with many sub sections and you may be asked to work on the wards, a/e, dialysis , theatre, on call accommodation, the CPU, dining room, rec doc coffee shop, pot wash area, patients and staff function / meeting service
- Receiving stock and decanting to store areas
- Issue of stock to wards and other relevant areas
- Cleaning duties within the department as assigned on cleaning schedules and recorded
- Record information on cleaning schedules and temperature charts as required
- Maintain a prompt and efficient food delivery service to patients/visitors and staff where necessary
- Convey accurately to management patient’s comments in respect to the quality and service of food
- Set breakfast trays and serve
- Supply fresh water, clean glasses and jugs as required
- Operate the specialist equipment within the ward pantry and undertake the associated temperature monitoring, recording and control procedures. Alert Management to any incorrect readings or incidents of poor food quality in order that remedial actions can be taken
- Prepare requisitions for dry goods, communicate this information to the central Catering/Patient Food Services Department and collect as scheduled
- Relay daily menu to patients, gather their order and make manual / electronic to the Catering/Patient Food Services Department (checked by Ward Sister)
- Special requests from Sister (i.e. catering for ill patients / family bereavements)
- Take ward messages as requested, i.e. special diets
- To maintain a flexible approach to performance of duties as specified and within the scope of all areas designated within the department
- Maintain the highest level of cleanliness within the specified on call accommodation areas
- Dispose of soiled linen to laundry collection point
- Maintain general tidiness and cleanliness of the on call kitchens
- Prepare and collect requisitions as scheduled
- Empty waste paper bins from on call areas
- Maintain a flexible approach to performance of duties as specified and within the scope of all areas designated within the department
- May be assigned to different areas within the Catering/Patient Food Services Department by the Manager depending on the needs of the department
- Any other duties which may be assigned from time to time
Qualifications & Experience required
Must have
- Have been educated to Leaving Certificate standard
Or
- Have passed an examination of comparable standard at appropriate level within the QQI framework which can be assessed as being comparable to leaving cert standard or equivalent
and
- Have satisfactory relevant experience of 1 year in a similar environment which encompasses demonstrable equivalent skills
- Have excellent interpersonal and communication skills
- Have fluent command and understanding of English language to include spoken and written