Description:
There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Most importantly, we seek people who are excited about crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world.
Who You Are
- You’ve got positive energy. You’re optimistic about the future and determined to get there.
- You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0.
- You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.
- You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.
- You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
- You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.
As a Push Payments Analyst on the Payments Risk Analytics team, you’ll be fully responsible for identifying and mitigating payments fraud risk on our critical payment rails without negatively impacting core metrics and the broader customer experience. This role will report to the Manager of Push Payments within Payments Risk Analytics, and will be based remotely in Ireland.
What You’ll Be Doing (ie. Job Duties)
- Identify, investigate and mitigate fraudulent deposit activity
- Implement logic targeting bad actors and high-risk behavior associated with unauthorized deposit activity across multiple regions
- Review and respond to alerts regarding anomalous customer and transaction behavior
- Measure fraud performance across payment methods, develop core metrics, and create dashboards to track and understand them
- Proactively identify and close gaps in our monitoring
- Own risk controls from end-to-end and scale processes to provide appropriate coverage as we expand our business
- Own reporting processes and communication with relevant banking partners
- Work with internal stakeholders in Product, Growth, Data Science and Engineering to develop and drive forward custom risk management strategies and techniques for different geographies
- Use data to assess risk and make decisions impacting large segments of our customer population; effectively measure and assess associated tradeoffs using quantitative analysis
- Synthesize data learnings into compelling stories and communicate them to Payments Risk leadership