Pensions Administrator

 

Description:

We are seeking a talented individual to join our Pensions Administration team at Mercer. This role will can be based in either Dublin or Cork. This is a hybrid role that has a requirement of working at least three days a week in the office.

The DC Administration team currently manages a portfolio of approximately 160 DC schemes. The overall team size is more than 60, with some team members located offshore. Administrators report into a Team Manager and will be part of a team of approx. 10 Administrators. This is an exciting and challenging opportunity to work as part of the DC Administration team to provide a high quality and fully compliant standard of service to your own portfolio of pension scheme clients.

We will rely on you to:
 

  • Ensure all compliance and client-specific Service Level Agreements (SLA) are met on an ongoing basis
  • Liaise with offshore colleagues to ensure that they are processing any tasks assigned to them as per the agreed timelines
  • Monitor and update the workflow system to ensure that all work can be tracked effectively
  • Ensure that all money movements are completed in a timely manner
  • Ensure that our internal record keeping system reflects accurately member records by updating on an ongoing basis any data changes requested
  • Working with other departments within Mercer to provide data requests
     

What you will need to have:
 

  • Administration experience in a consultancy firm, brokerage, life office or working on an in-house scheme
  • Group or company DC pension administration experience
  • High level of accuracy/attention to detail
  • Excellent organisational skills and ability to meet deadlines
  • Strong analytical skills
  • Effective communication skills and ability to provide a high level of customer service to your clients
  • Ability to work with Microsoft Excel to at least intermediate standard; previous working experience of Microsoft Excel formulae, eg V look–ups required

Organization Mercer
Industry Management
Occupational Category Pensions Administrator
Job Location Dublin,Ireland
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2025-03-21 9:06 pm
Expires on 2025-05-05