People Experience Intern

Description:

The People Experience team ensures that our global employee population has a phenomenal experience at eBay. We are based around the world and take care of the employee experience and improve our people systems and processes. We're looking for a People Experience Intern for 11 months starting in June who will support our employee population in the EMEA region.

Someone who is passionate about finding the best ways to support our growing employee base. The People Experience EMEA Team supports over 3,000 employees across 12 countries on processes and queries related to the employee lifecycle. This internship is a great opportunity to explore a variety of 'Employee Life Cycles' and engage with different specialist functions (e.g. Benefits, Compensation & Payroll etc).

What You Will Accomplish
 

• Respond to and resolve HR related inquiries from employees, managers, Centres of Expertise (e.g. Compensation, Benefits, Recruitment and Payroll) and vendors via a Case Management System and Livechat against agreed Service Level Agreements
• Maintain and update data to ensure accurate HR records (Workday), employee files, reporting and compliance.
• Maintain an understanding of HR policies and processes (e.g. new hires, terminations, transfers, benefits, leave of absence, employee queries etc.).
• Support onboarding activities including background checks, contract audits, etc.
• Identify opportunities for optimising and streamlining processes and participates in continuous improvement projects.
  
   

What You Will Bring
 

• A high degree of organisation, collaboration and the ability to manage multiple tasks
• Good verbal and written English
• Enrolment in University compulsory for the duration of the internship
• Attention to detail & a pragmatic approach to problem solving.
• Put the customer at the heart of everything we do (Service- and customer oriented)
• MS Office applications such as Word, Excel and PowerPoint