Description:
We believe if you succeed, we succeed and together we grow.
When you join our team, you will get all the support you need to thrive and be successful.
The main duties of this role will include the following:
- Prepare and dispense prescriptions in a professional manner.
- Prescription control and paperwork.
- Preparation of Monitored Dosage Systems and of monthly claims for submission to the HSE PCRS
- Advise and assist customers with over-the-counter products.
- Engaging actively with customers and provide a high standard in customer service.
- Dispensary stock management including expiry date checking and ethical ordering.
- Proactive in personal development and other projects and duties where they arise.
In conjunction with the Pharmacy Manager:
- Ordering and accepting stock as well as keeping the stockroom up to the required standards.
- Ensure that all inter-branch transfers are carried out in accordance with the correct procedure.
- Implement planograms in accordance with guidelines.
The behaviours we seek & encourage.
- Innovative – seeks to deliver opportunities to assists the business to improve patient care.
- Ability of building rapport with customers and offering them compelling reasons to return.
- Excellent communication skills and capable of working on own initiative.
- Ability to build a strong working relationship with all team members in the pharmacy.
- Ability to prioritise and work in a confidential environment with a high attention to detail.
- Positive can-do attitude and a willingness to learn.
Essential Criteria:
- IPU Pharmacy Technician course or Higher Certificate in Pharmacy Technician Studies is essential.
- Ability to read, write, and speak English fluently with excellent communication skills, both orally and in writing.
Beneficial Criteria:
- Experience working in a high-volume dispensing and customer service environment.
- Experience of working with Standard Operating Procedures (SOPs).
- Experience working with Touchstore and Arc Claim Management Function.
- Knowledge of all community drugs schemes and the HSE PCRS claims process.