Project Manager

Description:

Cloudbeds is the hospitality industry's fastest-growing technology provider for independent hotels, hostels, vacation rentals, and hotel groups. Our award-winning Cloudbeds Hospitality Platform is currently helping a growing clientele of 22,000+ properties in 157 countries to increase revenue, streamline operations, and deliver memorable guest experiences.

Behind the Cloudbeds platform is a growing team of 500+ employees distributed across 40+ countries speaking 30+ languages. From data architects to UX designers, integrations managers to payments experts, former hotel managers to former OTA executives, our team comprises the brightest minds in technology and hospitality working to solve the industry’s biggest challenges.

From the beginning, we've believed that our people are our greatest asset, so we founded the company as #RemoteFirst, #RemoteAlways with shared core values that allow our team to thrive. This means we:

• Hire the best people wherever they're located;
• Emphasize the value of results over hours put in;
• Provide flexibility in working hours and locations;
• Foster an inclusive environment that celebrates bold thinking and diverse perspectives;
• Offer open vacation policies, free LinkedIn Learning and other benefits that promote well-being and professional development.

Together we're on a mission to power every property in the world and to do that, we need to find the best talent in the world. That's why we're on the search for a superstar Project Manager.

As the Project Manager in the Customer Success Department, you will support the execution of every large initiative in the Success Department as it scales.

As a Project Manager (PM) you will be responsible for overseeing the successful completion of projects by performing the creation, organization, execution, and completion of specific tasks. This includes setting deadlines, communicating with company executives about the state of the project, ensuring projects stay on track and on budget, creating proper documentation, gathering all relevant research, and adjusting if necessary to meet new requirements.

• Creating long- and short-term plans, including setting targets for milestones, adhering to deadlines, and allocating resources
• Delegating tasks on the project to employees best positioned to complete them
• Identifying and managing potential risks and liabilities of multiple projects
• Assisting in the definition of project scope and goals
• Making effective decisions when presented with multiple options for how to progress with the project
• Serving as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy
• Communicating with senior leaders to keep the project aligned with their goals
• Performing quality control on the project throughout development to maintain the standards expected
• Adjusting schedules and targets on the project as needed
• Motivating people involved in the project to complete tasks on time
• Understanding of the Project Management Institute (PMI) framework
• Knowledge of various project management methodologies (e.g., agile/scrum)
• Proven leadership skills
• Cost and risk management skills
• Excellent communication, interpersonal and negotiation skills
• Interpersonal skills
• Ability to make important decisions under pressure
• Problem-solving skills
• Ability to delegate effectively
• Time management skills
• Friendly and approachable

• Our company culture supports flexible working schedules with an open Paid Time Away policy and gives all team members the opportunity to travel and work remotely with great people. If you think you have the skills and passion, we’ll give you the support and opportunity to thrive in your career. If you would like to be considered for the role, we would love to hear from you!