Description:
Here at Smiles Dental our people are at the heart of everything we do because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and talented clinical experts.
As a Lead Receptionist you’ll be benefiting from an experienced practice team and exceptional development and opportunities to take you as far as you want to go; and that’s just to mention a few.
The role as a Lead Receptionist:
- Oversee reception and staff rotas
- Meeting and greeting patients, providing a great first impression
- Booking and amending appointments, answering the phone, updating patient records
- Supporting the Practice Manager and clinical team with the smooth running of the practice
- Making patients aware of dental services and offers
- Handling payments
- Accessing sensitive information whilst maintaining patient confidentiality
About you:
- You are confident leading a team
- You have the ability to keep calm and professional in a fast-paced environment
- You have previous administration or reception experience
- You are positive and enthusiastic with a great customer focus
- You are efficient with Microsoft Word and Outlook
- You have SOE/R4 experience (preferred not vital)
- You have strong communication and organisation skills
Our offer to our Lead Receptionists:
- Comprehensive induction, on-going training and development, access to internal apprenticeship schemes
- Good remuneration package
- Competitive staff benefits including discounts in huge range of retailers
- Free access to an online GP in partnership with Medical Solutions - book a video or telephone call with an experienced GP at a time to suit you. You have access to an unlimited number of appointments, 24/7, 365 days a year
- Uniform provided
- Cycle to work scheme
- Refer a friend scheme – recommend a friend to come and work here and earn up to €3,000 per referral
- Friendly team environment
- Modern surgeries and internal opportunities available across our 470 practices in the UK and Ireland
- Modern computerised dental software system
- Opportunity to work at other practices in the local vicinity