Receptionist

Description:

We have a fantastic new vacancy for Receptionist in the excellent 4* Clayton Hotel Cardiff Lane located by the Board Gais Energy Theatre by the Docklands.

We offer free gym membership to our fully equipped Club Vitae leisure centre, with pool, jacuzzi and sauna, free meals on duty and other great benefits.

Objective of the Role

Reporting to the Front Office Supervisor, the Receptionist is the first person that a guest meets on arrival to the Hotel, therefore it is of utmost importance that all staff present a friendly and professional image to our guests at all times.

Key Duties and Responsibilities

• Greet and welcome our guests to the Hotel.
• Register the guests and take payment.
• Answer any queries the guest may have on in house facilities and tourist information.
• Take responsibility for the security of the keys.
• Update all guest information in the computer.
• Take and confirm reservations to our guests.

Requirements:

• Excellent customer care skills.
• Be able to work on your own initiative.
• Excellent communication skills.
• Be able to cope well under pressure.