Receptionist

Description:

The Dunmanway Municipal Leisure Complex includes a 25-metre swimming pool,
toddler’s pool, hydrotherapy pool, sauna and steam room, disabled changing
facilities and gymnasium.

The Ticket Collector/Receptionist will report to the Manager or their deputy and will
assist, supervise and control, where necessary users of the facility. The Ticket
Collector/Receptionist will ensure that all activity areas are ready for use as required
both in terms of cleanliness and equipment that is required.

The Ticket Collector/Receptionist will ensure that the customer care policy of the
facility is always maintained to the highest standards. On taking up duty, the
successful applicant(s) may have an opportunity to train as a Pool Lifeguard,
Swimming Teacher and in First Aid.

The duties may include but are not limited to the following and the post holder may
be required to perform other duties as appropriate to the post which may be
assigned to him/her from time to time and to contribute to the development of the
post while in office.

1. Carrying out Front Desk Duties including:

• Answering Phone.
• Booking in Customers.
• Responsibility for the carrying and handling of monies, receipting and

lodging.

• Purchase Ordering.
• Statistic gathering and reporting.
• Making payments.

2. Processing Wages entry.
3. Organising roster and classes.
4. Promotion of the facility.
5. Supervision of activities in all areas of the facility.
6. Setting up, changing and storing equipment, furniture and any apparatus as
required by the Programme of the Complex.
7. Supervise and control entrance areas, the foyer, pool hall, and other areas and
generally assist the Manager and Supervisors in furthering the successful
operation of the facility.
8. Opening/Closing of Building.
9. To receive supplies and equipment, recording and storage of same.
10. Responsibility for the carrying and handling of monies.
11. Report writing for accidents and incidents, etc.
12. Attend meetings and training as required.
13. Any other duties, which from time to time, may be allocated by the Manager.
14. Enforcing the rules and regulations of the facility and monitoring the
behaviour of all patrons.